G2 Vendor Directory

Pivotal CRM vs. folk

A side-by-side comparison based on G2 review data.

MetricPivotal CRM

by Ignite Enterprise Software Solutions

folk

by folk

Overall rating3.54.5
Review count63344
Ease of use7.89.1
Ease of setup8.39.1
Quality of support8.29.2
Meets requirements8.28.6
NPS-13.55932266.180758
Small Business12.1%97.1%
Mid-Market50.0%2.6%
Enterprise37.9%0.3%
Total page views2021,432
Total LLM citations19415,151

Pivotal CRM

The foundations of your customer relationship management strategy are your customer-facing employees. That's why we have purpose-built every aspect of our CRM solution to get you up-and-running quickly, while remaining flexible so it can be closely-tailored to match exactly how your team works. We have the tools to help you attract customers, manage your partners and empower your sales and customer service teams. Learn why CRM users love our solutions.

Pros

  • Easy Navigation
  • Time Efficiency
  • Simplicity
  • Ease of Use
  • Easy Tracking
  • Feature Richness

folk

folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking

Pros

  • Ease of Use
  • Simple
  • Contact Management
  • Integrations
  • Intuitive
  • Customer Support