G2 Vendor Directory

Pivotal CRM vs. Dynamics 365 Sales

A side-by-side comparison based on G2 review data.

MetricPivotal CRM

by Ignite Enterprise Software Solutions

Dynamics 365 Sales

by Microsoft

Overall rating3.53.8
Review count631,624
Ease of use7.87.8
Ease of setup8.37.6
Quality of support8.27.9
Meets requirements8.28.3
NPS-13.55932212.354949
Small Business12.1%30.6%
Mid-Market50.0%39.9%
Enterprise37.9%29.5%
Total page views2021,670
Total LLM citations19439,093

Pivotal CRM

The foundations of your customer relationship management strategy are your customer-facing employees. That's why we have purpose-built every aspect of our CRM solution to get you up-and-running quickly, while remaining flexible so it can be closely-tailored to match exactly how your team works. We have the tools to help you attract customers, manage your partners and empower your sales and customer service teams. Learn why CRM users love our solutions.

Pros

  • Easy Navigation
  • Time Efficiency
  • Simplicity
  • Ease of Use
  • Easy Tracking
  • Feature Richness

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation