G2 Vendor Directory

Pivotal CRM vs. Capsule CRM

A side-by-side comparison based on G2 review data.

MetricPivotal CRM

by Ignite Enterprise Software Solutions

Capsule CRM

by Capsule

Overall rating3.54.7
Review count63528
Ease of use7.89.5
Ease of setup8.39.4
Quality of support8.29.5
Meets requirements8.29.1
NPS-13.55932284.512428
Small Business12.1%93.1%
Mid-Market50.0%6.6%
Enterprise37.9%0.4%
Total page views2021,773
Total LLM citations19418,728

Pivotal CRM

The foundations of your customer relationship management strategy are your customer-facing employees. That's why we have purpose-built every aspect of our CRM solution to get you up-and-running quickly, while remaining flexible so it can be closely-tailored to match exactly how your team works. We have the tools to help you attract customers, manage your partners and empower your sales and customer service teams. Learn why CRM users love our solutions.

Pros

  • Easy Navigation
  • Time Efficiency
  • Simplicity
  • Ease of Use
  • Easy Tracking
  • Feature Richness

Capsule CRM

Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.

Pros

  • Ease of Use
  • Customer Support
  • User-Friendly
  • Simplicity
  • Task Management
  • Easy Setup