Pivotal CRM vs. Bigin by Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | Pivotal CRM | Bigin by Zoho CRM |
|---|---|---|
| Overall rating | 3.5 | 4.6 |
| Review count | 63 | 877 |
| Ease of use | 7.8 | 9.2 |
| Ease of setup | 8.3 | 8.9 |
| Quality of support | 8.2 | 8.7 |
| Meets requirements | 8.2 | 8.8 |
| NPS | -13.559322 | 74.112257 |
| Small Business | 12.1% | 90.9% |
| Mid-Market | 50.0% | 8.1% |
| Enterprise | 37.9% | 1.0% |
| Total page views | 202 | 3,314 |
| Total LLM citations | 194 | 21,375 |
Pivotal CRM
The foundations of your customer relationship management strategy are your customer-facing employees. That's why we have purpose-built every aspect of our CRM solution to get you up-and-running quickly, while remaining flexible so it can be closely-tailored to match exactly how your team works. We have the tools to help you attract customers, manage your partners and empower your sales and customer service teams. Learn why CRM users love our solutions.
- Easy Navigation
- Time Efficiency
- Simplicity
- Ease of Use
- Easy Tracking
- Feature Richness
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable