G2 Vendor Directory

PhoneBurner vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricPhoneBurner

by PhoneBurner, Inc.

GoTo Connect

by GoTo

Overall rating4.84.4
Review count2941,422
Ease of use9.49.1
Ease of setup9.38.9
Quality of support9.69.0
Meets requirements9.59.2
NPS85.22336865.425913
Small Business80.0%70.8%
Mid-Market16.6%24.6%
Enterprise3.4%4.6%
Total page views1,1472,301
Total LLM citations8,83912,252

PhoneBurner

PhoneBurner is a power dialer that powers millions of conversations for 3000+ clients, and averages > 10% answer rates. Unlike traditional dialers that prioritize speed, PhoneBurner balances speed and quality - so teams connect more and close more deals. No awkward lag. No dropped calls. Award-winning spam protection. Premium Tier 1 call network. Unmatched workflow automation. Built-in pickup probability. Designed for Total Call Deliverability, clients make more calls, achieve higher answer rates, and drive more positive call outcomes - while protecting the reputation of their numbers.

Pros

  • Time-saving
  • Ease of Use
  • Efficiency
  • Helpful
  • Customer Support
  • Effective

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Easy Setup
  • Features
  • User Interface