G2 Vendor Directory

Phone2 vs. Webex Calling

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

Webex Calling

by Cisco

Overall rating3.94.5
Review count18644
Ease of use8.69.3
Ease of setup9.29.0
Quality of support8.09.0
Meets requirements8.09.3
NPS38.88888971.935484
Small Business100.0%29.9%
Mid-Market0.0%40.5%
Enterprise0.0%29.6%
Total page views3841,093
Total LLM citations3124,592

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    Webex Calling

    Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

    Pros

    • Ease of Use
    • Reliability
    • Call Quality
    • Video Conferencing
    • Integrations
    • Features