G2 Vendor Directory

Phone2 vs. RingEX

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

RingEX

by RingCentral

Overall rating3.94.2
Review count181,516
Ease of use8.68.8
Ease of setup9.28.5
Quality of support8.08.3
Meets requirements8.09.0
NPS38.88888948.351648
Small Business100.0%57.9%
Mid-Market0.0%35.1%
Enterprise0.0%7.0%
Total page views3846,988
Total LLM citations31216,099

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    RingEX

    WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Reliability
    • Phone Calls
    • Features