G2 Vendor Directory

Phone2 vs. PBXware

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

PBXware

by Bicom Systems

Overall rating3.94.5
Review count1826
Ease of use8.68.9
Ease of setup9.28.9
Quality of support8.09.2
Meets requirements8.08.9
NPS38.88888976
Small Business100.0%60.9%
Mid-Market0.0%39.1%
Enterprise0.0%0.0%
Total page views384313
Total LLM citations312432

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    PBXware

    PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

    Pros

    • Ease of Use
    • Reliability
    • Flexibility
    • Helpful
    • Feature Abundance
    • Easy Integration