G2 Vendor Directory

Phone2 vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

GoTo Connect

by GoTo

Overall rating3.94.4
Review count181,422
Ease of use8.69.1
Ease of setup9.28.9
Quality of support8.09.0
Meets requirements8.09.2
NPS38.88888965.425913
Small Business100.0%70.8%
Mid-Market0.0%24.6%
Enterprise0.0%4.6%
Total page views3842,301
Total LLM citations31212,252

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    GoTo Connect

    GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • Easy Setup
    • Features
    • User Interface