G2 Vendor Directory

Phone2 vs. Fusion Connect: Modern Connectivity and Communications Solutions

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

Fusion Connect: Modern Connectivity and Communications Solutions

by Fusion Connect

Overall rating3.94.3
Review count1870
Ease of use8.68.8
Ease of setup9.28.7
Quality of support8.08.8
Meets requirements8.09.0
NPS38.88888958.571429
Small Business100.0%37.3%
Mid-Market0.0%35.8%
Enterprise0.0%26.9%
Total page views384384
Total LLM citations312917

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    Fusion Connect: Modern Connectivity and Communications Solutions

    Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

    Pros

    • Helpful
    • Customer Support
    • Ease of Use
    • Reliability
    • Customer Service
    • Efficiency