G2 Vendor Directory

Phone2 vs. Webex Suite

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

Webex Suite

by Cisco

Overall rating3.94.2
Review count1818,928
Ease of use8.68.9
Ease of setup9.28.7
Quality of support8.08.7
Meets requirements8.09.0
NPS38.88888948.120684
Small Business100.0%18.7%
Mid-Market0.0%31.0%
Enterprise0.0%50.3%
Total page views3847,240
Total LLM citations31211,931

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    Webex Suite

    Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.

    Pros

    • Ease of Use
    • Video Conferencing
    • Reliability
    • Features
    • Video Quality
    • Team Collaboration