G2 Vendor Directory

Phone2 vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

Broadvoice

by Broadvoice

Overall rating3.94.5
Review count1864
Ease of use8.69.4
Ease of setup9.29.2
Quality of support8.09.2
Meets requirements8.09.2
NPS38.88888973.015873
Small Business100.0%59.4%
Mid-Market0.0%26.6%
Enterprise0.0%14.1%
Total page views384230
Total LLM citations312796

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    Broadvoice

    Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • VoIP Services
    • Customer Service
    • Accessibility