G2 Vendor Directory

Phone2 vs. Bandwidth

A side-by-side comparison based on G2 review data.

MetricPhone2

by Phone2

Bandwidth

by Bandwidth

Overall rating3.94.4
Review count18504
Ease of use8.68.9
Ease of setup9.28.8
Quality of support8.09.1
Meets requirements8.09.1
NPS38.88888958.77193
Small Business100.0%44.6%
Mid-Market0.0%39.3%
Enterprise0.0%16.0%
Total page views384901
Total LLM citations3125,317

Phone2

Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.

Pros

    Bandwidth

    With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. Offering the simplicity of one command center, the Bandwidth platform enables a fully customized employee and customer communications stack with: - Dynamic communication APIs - The most direct-to-carrier integrations in the world - An owned and operated network that reaches 65+ countries - Automation to manage it all and get call quality and message deliverability insights via the Bandwidth

    Pros

    • Ease of Use
    • Customer Support
    • Customer Service
    • Reliability
    • Navigation Ease
    • Staff Support