Phone2 vs. 8x8 Work
A side-by-side comparison based on G2 review data.
| Metric | Phone2 | 8x8 Work |
|---|---|---|
| Overall rating | 3.9 | 4.2 |
| Review count | 18 | 942 |
| Ease of use | 8.6 | 8.8 |
| Ease of setup | 9.2 | 8.6 |
| Quality of support | 8.0 | 8.4 |
| Meets requirements | 8.0 | 8.8 |
| NPS | 38.888889 | 47.123894 |
| Small Business | 100.0% | 54.6% |
| Mid-Market | 0.0% | 35.1% |
| Enterprise | 0.0% | 10.3% |
| Total page views | 384 | 1,840 |
| Total LLM citations | 312 | 4,153 |
Phone2
Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple