Phone2 vs. 3CX
A side-by-side comparison based on G2 review data.
| Metric | Phone2 | 3CX |
|---|---|---|
| Overall rating | 3.9 | 4.4 |
| Review count | 18 | 549 |
| Ease of use | 8.6 | 9.1 |
| Ease of setup | 9.2 | 9.0 |
| Quality of support | 8.0 | 8.2 |
| Meets requirements | 8.0 | 9.1 |
| NPS | 38.888889 | 59.027778 |
| Small Business | 100.0% | 43.2% |
| Mid-Market | 0.0% | 49.3% |
| Enterprise | 0.0% | 7.5% |
| Total page views | 384 | 1,591 |
| Total LLM citations | 312 | 15,726 |
Phone2
Trusted by 11,000+ businesses, Phone2 brings your team's calls, texts, and contacts into one app — so you never miss a customer and always look professional. One number your whole team can share. Everyone calls and texts from the same business line. Shared inboxes, internal notes, and full conversation history give your team the context to respond fast — without asking customers to repeat themselves. Never miss another call. Phone2's AI receptionist answers 24/7, captures caller details, and routes to the right person instantly. When your team is busy, AI handles it.
3CX
3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.
- Ease of Use
- Reliability
- Flexibility
- Features
- Easy Setup
- Integrations