G2 Vendor Directory

Backstory vs. OnRamp

A side-by-side comparison based on G2 review data.

MetricBackstory

by Backstory

OnRamp

by OnRamp Technology, Inc.

Overall rating4.54.4
Review count630205
Ease of use9.08.9
Ease of setup8.68.7
Quality of support9.29.4
Meets requirements8.98.9
NPS67.71004962.626263
Small Business10.7%47.3%
Mid-Market35.0%48.8%
Enterprise54.4%4.0%
Total page views1,0182,590
Total LLM citations2,7753,067

Backstory

Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customization

OnRamp

OnRamp is an intelligent customer onboarding and engagement solution designed to help businesses streamline their customer success processes. By automating the onboarding project kick-off directly from the CRM, OnRamp enables organizations to provide a more efficient and personalized experience for their customers. This software solution focuses on reducing the time it takes for customers to realize value from a product or service, thereby minimizing churn risk and fostering long-term relationships.

Pros

  • Ease of Use
  • Customer Support
  • Efficiency
  • Task Management
  • Team Collaboration
  • Implementation Ease