G2 Vendor Directory

PBXware vs. Vonage Business Communications

A side-by-side comparison based on G2 review data.

MetricPBXware

by Bicom Systems

Vonage Business Communications

by Vonage

Overall rating4.54.3
Review count26504
Ease of use8.99.1
Ease of setup8.98.9
Quality of support9.28.9
Meets requirements8.99.2
NPS7657.740586
Small Business60.9%60.6%
Mid-Market39.1%32.4%
Enterprise0.0%7.0%
Total page views3131,572
Total LLM citations4325,315

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows.

Pros

  • Ease of Use
  • Reliability
  • VoIP Services
  • Calling Features
  • Customer Support
  • Messaging Features