PBXware vs. Rocket.Chat
A side-by-side comparison based on G2 review data.
| Metric | PBXware | Rocket.Chat |
|---|---|---|
| Overall rating | 4.5 | 4.2 |
| Review count | 26 | 373 |
| Ease of use | 8.9 | 8.9 |
| Ease of setup | 8.9 | 8.5 |
| Quality of support | 9.2 | 8.3 |
| Meets requirements | 8.9 | 8.8 |
| NPS | 76 | 46.397695 |
| Small Business | 60.9% | 36.7% |
| Mid-Market | 39.1% | 49.2% |
| Enterprise | 0.0% | 14.1% |
| Total page views | 313 | 1,118 |
| Total LLM citations | 432 | 17,074 |
PBXware
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.
- Ease of Use
- Reliability
- Flexibility
- Helpful
- Feature Abundance
- Easy Integration
Rocket.Chat
Trusted by the world's most critical organizations, Rocket.Chat Secure CommsOS® is built for high-consequence environments to deliver decision advantage: the ability to work together, verify access continuously, and keep every action auditable across agencies, borders, classification levels, and connected systems. It federates natively across protocols like Matrix and XMPP, so partners never have to adopt your system to work with you. Deploy anywhere — self-hosted, air-gapped, or in a sovereign cloud — for chat, voice, video, and governed AI agents, entirely under your control.
- Ease of Use
- Features
- Easy Communication
- Communication
- Security
- Customization