G2 Vendor Directory

PBXware vs. RingEX

A side-by-side comparison based on G2 review data.

MetricPBXware

by Bicom Systems

RingEX

by RingCentral

Overall rating4.54.2
Review count261,516
Ease of use8.98.8
Ease of setup8.98.5
Quality of support9.28.3
Meets requirements8.99.0
NPS7648.351648
Small Business60.9%57.9%
Mid-Market39.1%35.1%
Enterprise0.0%7.0%
Total page views3136,988
Total LLM citations43216,099

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features