G2 Vendor Directory

PBXware vs. Fusion Connect: Modern Connectivity and Communications Solutions

A side-by-side comparison based on G2 review data.

MetricPBXware

by Bicom Systems

Fusion Connect: Modern Connectivity and Communications Solutions

by Fusion Connect

Overall rating4.54.3
Review count2670
Ease of use8.98.8
Ease of setup8.98.7
Quality of support9.28.8
Meets requirements8.99.0
NPS7658.571429
Small Business60.9%37.3%
Mid-Market39.1%35.8%
Enterprise0.0%26.9%
Total page views313384
Total LLM citations432917

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration

Fusion Connect: Modern Connectivity and Communications Solutions

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Reliability
  • Customer Service
  • Efficiency