PBXware vs. Dialpad Connect
A side-by-side comparison based on G2 review data.
| Metric | PBXware | Dialpad Connect |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 26 | 4,216 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 8.9 | 9.1 |
| Quality of support | 9.2 | 8.7 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 76 | 58.479388 |
| Small Business | 60.9% | 57.6% |
| Mid-Market | 39.1% | 32.8% |
| Enterprise | 0.0% | 9.6% |
| Total page views | 313 | 3,520 |
| Total LLM citations | 432 | 20,955 |
PBXware
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.
- Ease of Use
- Reliability
- Flexibility
- Helpful
- Feature Abundance
- Easy Integration
Dialpad Connect
Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items
- Ease of Use
- Call Management
- Helpful
- Call Recording
- Features
- Voice Transcription