PBXware vs. CTM
A side-by-side comparison based on G2 review data.
| Metric | PBXware | CTM |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 26 | 761 |
| Ease of use | 8.9 | 8.8 |
| Ease of setup | 8.9 | 8.6 |
| Quality of support | 9.2 | 9.2 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 76 | 70.701513 |
| Small Business | 60.9% | 66.4% |
| Mid-Market | 39.1% | 30.1% |
| Enterprise | 0.0% | 3.5% |
| Total page views | 313 | 3,966 |
| Total LLM citations | 432 | 4,007 |
PBXware
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.
- Ease of Use
- Reliability
- Flexibility
- Helpful
- Feature Abundance
- Easy Integration
CTM
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.
- Customer Support
- Ease of Use
- Helpful
- Call Tracking
- Features
- Integrations