G2 Vendor Directory

PBXware vs. Webex Suite

A side-by-side comparison based on G2 review data.

MetricPBXware

by Bicom Systems

Webex Suite

by Cisco

Overall rating4.54.2
Review count2618,928
Ease of use8.98.9
Ease of setup8.98.7
Quality of support9.28.7
Meets requirements8.99.0
NPS7648.120684
Small Business60.9%18.7%
Mid-Market39.1%31.0%
Enterprise0.0%50.3%
Total page views3137,240
Total LLM citations43211,931

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration

Webex Suite

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Features
  • Video Quality
  • Team Collaboration