G2 Vendor Directory

PBXware vs. Avaya IP Office

A side-by-side comparison based on G2 review data.

MetricPBXware

by Bicom Systems

Avaya IP Office

by Avaya

Overall rating4.54.5
Review count2611
Ease of use8.99.0
Ease of setup8.99.1
Quality of support9.28.8
Meets requirements8.99.6
NPS7672.727273
Small Business60.9%9.1%
Mid-Market39.1%63.6%
Enterprise0.0%27.3%
Total page views313158
Total LLM citations432128

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros