G2 Vendor Directory

PBXware vs. 8x8 Work

A side-by-side comparison based on G2 review data.

MetricPBXware

by Bicom Systems

8x8 Work

by 8x8

Overall rating4.54.2
Review count26942
Ease of use8.98.8
Ease of setup8.98.6
Quality of support9.28.4
Meets requirements8.98.8
NPS7647.123894
Small Business60.9%54.6%
Mid-Market39.1%35.1%
Enterprise0.0%10.3%
Total page views3131,840
Total LLM citations4324,153

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple