G2 Vendor Directory

OutreachCRM vs. Zoho CRM Plus

A side-by-side comparison based on G2 review data.

MetricOutreachCRM

by Outreach Software Limited

Zoho CRM Plus

by Zoho

Overall rating4.54.4
Review count43132
Ease of use9.28.7
Ease of setup9.18.6
Quality of support8.88.7
Meets requirements9.48.9
NPS62.79069856.48855
Small Business23.3%56.8%
Mid-Market48.8%36.8%
Enterprise27.9%6.4%
Total page views471,384
Total LLM citations7510,621

OutreachCRM

Modular solution with billing & ledger, referrals tracking, project management, support ticketing, communication tools.

Pros

    Zoho CRM Plus

    Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

    Pros

    • Ease of Use
    • Efficiency
    • Integrations
    • Automation
    • Integration
    • Automation Features