G2 Vendor Directory

OutreachCRM vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricOutreachCRM

by Outreach Software Limited

Zoho CRM

by Zoho

Overall rating4.54.1
Review count432,956
Ease of use9.28.5
Ease of setup9.18.3
Quality of support8.88.0
Meets requirements9.48.6
NPS62.79069838.596491
Small Business23.3%61.6%
Mid-Market48.8%32.3%
Enterprise27.9%6.1%
Total page views478,329
Total LLM citations75129,821

OutreachCRM

Modular solution with billing & ledger, referrals tracking, project management, support ticketing, communication tools.

Pros

    Zoho CRM

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

    Pros

    • Ease of Use
    • Features
    • Integrations
    • Lead Management
    • Easy Integrations
    • Helpful