G2 Vendor Directory

OutreachCRM vs. Dynamics 365 Sales

A side-by-side comparison based on G2 review data.

MetricOutreachCRM

by Outreach Software Limited

Dynamics 365 Sales

by Microsoft

Overall rating4.53.8
Review count431,624
Ease of use9.27.8
Ease of setup9.17.6
Quality of support8.87.9
Meets requirements9.48.3
NPS62.79069812.354949
Small Business23.3%30.6%
Mid-Market48.8%39.9%
Enterprise27.9%29.5%
Total page views471,670
Total LLM citations7539,093

OutreachCRM

Modular solution with billing & ledger, referrals tracking, project management, support ticketing, communication tools.

Pros

    Dynamics 365 Sales

    Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

    Pros

    • Ease of Use
    • Integrations
    • Lead Management
    • Helpful
    • Customization
    • Automation