G2 Vendor Directory

OutreachCRM vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricOutreachCRM

by Outreach Software Limited

Bigin by Zoho CRM

by Zoho

Overall rating4.54.6
Review count43877
Ease of use9.29.2
Ease of setup9.18.9
Quality of support8.88.7
Meets requirements9.48.8
NPS62.79069874.112257
Small Business23.3%90.9%
Mid-Market48.8%8.1%
Enterprise27.9%1.0%
Total page views473,314
Total LLM citations7521,375

OutreachCRM

Modular solution with billing & ledger, referrals tracking, project management, support ticketing, communication tools.

Pros

    Bigin by Zoho CRM

    Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

    Pros

    • Ease of Use
    • Simple
    • Intuitive
    • Simplicity
    • Features
    • Affordable