G2 Vendor Directory

Outplay vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricOutplay

by Outplay HQ

Bigin by Zoho CRM

by Zoho

Overall rating4.54.6
Review count275877
Ease of use8.99.2
Ease of setup8.88.9
Quality of support9.18.7
Meets requirements8.78.8
NPS65.42750974.112257
Small Business62.9%90.9%
Mid-Market35.7%8.1%
Enterprise1.5%1.0%
Total page views6423,314
Total LLM citations1,31821,375

Outplay

Outplay is the only sales engagement platform that every growing sales team needs. It helps reps prospect, engage, track and sell from a single place without the need to juggle multiple tools and pay multiple bills.Outplay offers powerful and personalized multichannel outreach, outbound sales automations that level up efficiency, advanced reporting for data-powered insights and much more. Outplay has bi-directional integrations with a wide range of CRMs, inboxes and more to help sales teams book meetings and track performances from a single dashboard.

Pros

  • User Interface
  • Helpful
  • Features
  • Intuitive
  • Ease of Use
  • Customer Support

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable