G2 Vendor Directory

Outline vs. Yext

A side-by-side comparison based on G2 review data.

MetricOutline

by General Outline

Yext

by Yext

Overall rating4.44.4
Review count311,124
Ease of use9.48.7
Ease of setup8.38.6
Quality of support8.68.7
Meets requirements8.98.9
NPS61.29032357.470211
Small Business53.3%29.7%
Mid-Market40.0%31.4%
Enterprise6.7%38.9%
Total page views1673,529
Total LLM citations99228,858

Outline

Outline is a comprehensive team knowledge base and wiki designed to streamline the organization and accessibility of company information. It offers a user-friendly platform where teams can collaboratively create, edit, and manage documents in real-time, ensuring that critical knowledge is centralized and easily retrievable. Key Features and Functionality: - Intuitive Editing Experience: A fast editor supporting markdown, slash commands, and interactive embeds.

Pros

  • Automation
  • AI Assistance
  • Ease of Use

Yext

Yext — Enterprise Agentic Marketing Platform Yext is the enterprise agentic marketing platform for multi-location brands that need to win across both AI and traditional search. AI is reshaping how customers discover brands. They're not just searching Google. They're asking ChatGPT, Gemini, Perplexity, and Grok — and the brands that show up in those responses are the ones with verified, structured data distributed to the right places. Yext is built to make that happen at enterprise scale. What Yext does Yext delivers three core capabilities from one platform.

Pros

  • Ease of Use
  • Helpful
  • Centralized Management
  • Customer Support
  • Features
  • Review Management