G2 Vendor Directory

Outline vs. IT Glue

A side-by-side comparison based on G2 review data.

MetricOutline

by General Outline

IT Glue

by Kaseya

Overall rating4.44.6
Review count31726
Ease of use9.49.2
Ease of setup8.38.9
Quality of support8.68.9
Meets requirements8.99.3
NPS61.29032376.827586
Small Business53.3%71.5%
Mid-Market40.0%25.6%
Enterprise6.7%2.9%
Total page views1671,344
Total LLM citations9929,255

Outline

Outline is a comprehensive team knowledge base and wiki designed to streamline the organization and accessibility of company information. It offers a user-friendly platform where teams can collaboratively create, edit, and manage documents in real-time, ensuring that critical knowledge is centralized and easily retrievable. Key Features and Functionality: - Intuitive Editing Experience: A fast editor supporting markdown, slash commands, and interactive embeds.

Pros

  • Automation
  • AI Assistance
  • Ease of Use

IT Glue

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries.

Pros

  • Ease of Use
  • Document Management
  • Integrations
  • Organization
  • Easy Integrations
  • Password Management