G2 Vendor Directory

Outline vs. Confluence

A side-by-side comparison based on G2 review data.

MetricOutline

by General Outline

Confluence

by Atlassian

Overall rating4.44.1
Review count314,370
Ease of use9.48.3
Ease of setup8.38.6
Quality of support8.68.4
Meets requirements8.98.8
NPS61.29032338.184811
Small Business53.3%18.4%
Mid-Market40.0%47.8%
Enterprise6.7%33.8%
Total page views1673,664
Total LLM citations99226,663

Outline

Outline is a comprehensive team knowledge base and wiki designed to streamline the organization and accessibility of company information. It offers a user-friendly platform where teams can collaboratively create, edit, and manage documents in real-time, ensuring that critical knowledge is centralized and easily retrievable. Key Features and Functionality: - Intuitive Editing Experience: A fast editor supporting markdown, slash commands, and interactive embeds.

Pros

  • Automation
  • AI Assistance
  • Ease of Use

Confluence

Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you need, Confluence is where knowledge becomes impact. Versatile content types like pages, live docs, whiteboards, and databases help teams move seamlessly from ideation to execution. Confluence integrates with the Atlassian suite of products like Jira Software, Trello, and Loom to enable both synchronous and async work and to push work forward.

Pros

  • Ease of Use
  • Team Collaboration
  • Organization
  • Integrations
  • Collaboration Efficiency
  • Easy Integrations