Oracle Siebel vs. Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | Oracle Siebel | Zoho CRM |
|---|---|---|
| Overall rating | 3.5 | 4.1 |
| Review count | 468 | 2,956 |
| Ease of use | 7.2 | 8.5 |
| Ease of setup | 7.0 | 8.3 |
| Quality of support | 7.6 | 8.0 |
| Meets requirements | 8.0 | 8.6 |
| NPS | 0.239234 | 38.596491 |
| Small Business | 13.1% | 61.6% |
| Mid-Market | 25.2% | 32.3% |
| Enterprise | 61.7% | 6.1% |
| Total page views | 521 | 8,329 |
| Total LLM citations | 1,731 | 129,821 |
Oracle Siebel
The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration.
- Ease of Use
- Easy Setup
- Integration
- Feature Richness
- Customer Support
- Easy Customization
Zoho CRM
Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
- Ease of Use
- Features
- Integrations
- Lead Management
- Easy Integrations
- Helpful