G2 Vendor Directory

Oracle Siebel vs. Dynamics 365 Sales

A side-by-side comparison based on G2 review data.

MetricOracle Siebel

by Oracle

Dynamics 365 Sales

by Microsoft

Overall rating3.53.8
Review count4681,624
Ease of use7.27.8
Ease of setup7.07.6
Quality of support7.67.9
Meets requirements8.08.3
NPS0.23923412.354949
Small Business13.1%30.6%
Mid-Market25.2%39.9%
Enterprise61.7%29.5%
Total page views5211,670
Total LLM citations1,73139,093

Oracle Siebel

The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration.

Pros

  • Ease of Use
  • Easy Setup
  • Integration
  • Feature Richness
  • Customer Support
  • Easy Customization

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation