Oracle Siebel vs. Dynamics 365 Sales
A side-by-side comparison based on G2 review data.
| Metric | Oracle Siebel | Dynamics 365 Sales |
|---|---|---|
| Overall rating | 3.5 | 3.8 |
| Review count | 468 | 1,624 |
| Ease of use | 7.2 | 7.8 |
| Ease of setup | 7.0 | 7.6 |
| Quality of support | 7.6 | 7.9 |
| Meets requirements | 8.0 | 8.3 |
| NPS | 0.239234 | 12.354949 |
| Small Business | 13.1% | 30.6% |
| Mid-Market | 25.2% | 39.9% |
| Enterprise | 61.7% | 29.5% |
| Total page views | 521 | 1,670 |
| Total LLM citations | 1,731 | 39,093 |
Oracle Siebel
The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration.
- Ease of Use
- Easy Setup
- Integration
- Feature Richness
- Customer Support
- Easy Customization
Dynamics 365 Sales
Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
- Ease of Use
- Integrations
- Lead Management
- Helpful
- Customization
- Automation