G2 Vendor Directory

Oracle Siebel vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

MetricOracle Siebel

by Oracle

Creatio AI CRM

by Creatio

Overall rating3.54.6
Review count468383
Ease of use7.29.1
Ease of setup7.08.5
Quality of support7.69.2
Meets requirements8.09.2
NPS0.23923480.177515
Small Business13.1%42.3%
Mid-Market25.2%43.7%
Enterprise61.7%14.0%
Total page views5212,028
Total LLM citations1,7310

Oracle Siebel

The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration.

Pros

  • Ease of Use
  • Easy Setup
  • Integration
  • Feature Richness
  • Customer Support
  • Easy Customization

Creatio AI CRM

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

Pros

  • Ease of Use
  • Efficiency
  • Customizability
  • Customization
  • Features
  • Customization Options