G2 Vendor Directory

Oracle Siebel vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricOracle Siebel

by Oracle

Bigin by Zoho CRM

by Zoho

Overall rating3.54.6
Review count468877
Ease of use7.29.2
Ease of setup7.08.9
Quality of support7.68.7
Meets requirements8.08.8
NPS0.23923474.112257
Small Business13.1%90.9%
Mid-Market25.2%8.1%
Enterprise61.7%1.0%
Total page views5213,314
Total LLM citations1,73121,375

Oracle Siebel

The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration.

Pros

  • Ease of Use
  • Easy Setup
  • Integration
  • Feature Richness
  • Customer Support
  • Easy Customization

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable