G2 Vendor Directory

Oracle IT Service Management Suite vs. Kaseya VSA

A side-by-side comparison based on G2 review data.

MetricOracle IT Service Management Suite

by Oracle

Kaseya VSA

by Kaseya

Overall rating4.14.0
Review count37327
Ease of use8.28.0
Ease of setup8.37.6
Quality of support8.27.8
Meets requirements8.68.6
NPS28.57142939.171975
Small Business13.5%52.5%
Mid-Market21.6%41.4%
Enterprise64.9%6.1%
Total page views105863
Total LLM citations997,938

Oracle IT Service Management Suite

Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enterprises, innovate in response to volatile market conditions, and align services to business operations across global networks.

Pros

    Kaseya VSA

    Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

    Pros

    • Ease of Use
    • User Interface
    • Automation
    • Features
    • Intuitive
    • Task Automation