G2 Vendor Directory

Oracle EBS CRM vs. Odoo CRM

A side-by-side comparison based on G2 review data.

MetricOracle EBS CRM

by Oracle

Odoo CRM

by Odoo

Overall rating3.94.1
Review count252204
Ease of use8.38.5
Ease of setup8.18.1
Quality of support8.38.1
Meets requirements8.78.6
NPS21.33891240.322581
Small Business23.5%69.5%
Mid-Market31.1%26.0%
Enterprise45.4%4.5%
Total page views400985
Total LLM citations56714,983

Oracle EBS CRM

Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth.

Pros

  • Integration
  • Seamless Integration
  • Efficiency
  • Customer Management
  • Customer Support
  • Lead Management

Odoo CRM

With over 5 million users, Odoo is the #1 Open Source CRM software! Odoo CRM allows sales teams to easily keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and even create marketing campaign automation to increase their overall sales performance. With Odoo CRM, users can get more leads than ever before. They can also follow-up on phone calls and meetings.

Pros

  • Ease of Use
  • Lead Management
  • User-Friendly
  • Easy Customization
  • Affordable
  • Easy Tracking