G2 Vendor Directory

Oracle EBS CRM vs. folk

A side-by-side comparison based on G2 review data.

MetricOracle EBS CRM

by Oracle

folk

by folk

Overall rating3.94.5
Review count252344
Ease of use8.39.1
Ease of setup8.19.1
Quality of support8.39.2
Meets requirements8.78.6
NPS21.33891266.180758
Small Business23.5%97.1%
Mid-Market31.1%2.6%
Enterprise45.4%0.3%
Total page views4001,432
Total LLM citations56715,151

Oracle EBS CRM

Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth.

Pros

  • Integration
  • Seamless Integration
  • Efficiency
  • Customer Management
  • Customer Support
  • Lead Management

folk

folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking

Pros

  • Ease of Use
  • Simple
  • Contact Management
  • Integrations
  • Intuitive
  • Customer Support