Oracle EBS CRM vs. folk
A side-by-side comparison based on G2 review data.
| Metric | Oracle EBS CRM | folk |
|---|---|---|
| Overall rating | 3.9 | 4.5 |
| Review count | 252 | 344 |
| Ease of use | 8.3 | 9.1 |
| Ease of setup | 8.1 | 9.1 |
| Quality of support | 8.3 | 9.2 |
| Meets requirements | 8.7 | 8.6 |
| NPS | 21.338912 | 66.180758 |
| Small Business | 23.5% | 97.1% |
| Mid-Market | 31.1% | 2.6% |
| Enterprise | 45.4% | 0.3% |
| Total page views | 400 | 1,432 |
| Total LLM citations | 567 | 15,151 |
Oracle EBS CRM
Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth.
- Integration
- Seamless Integration
- Efficiency
- Customer Management
- Customer Support
- Lead Management
folk
folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking
- Ease of Use
- Simple
- Contact Management
- Integrations
- Intuitive
- Customer Support