G2 Vendor Directory

Oracle EBS CRM vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

MetricOracle EBS CRM

by Oracle

Creatio AI CRM

by Creatio

Overall rating3.94.6
Review count252383
Ease of use8.39.1
Ease of setup8.18.5
Quality of support8.39.2
Meets requirements8.79.2
NPS21.33891280.177515
Small Business23.5%42.3%
Mid-Market31.1%43.7%
Enterprise45.4%14.0%
Total page views4002,028
Total LLM citations5670

Oracle EBS CRM

Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth.

Pros

  • Integration
  • Seamless Integration
  • Efficiency
  • Customer Management
  • Customer Support
  • Lead Management

Creatio AI CRM

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

Pros

  • Ease of Use
  • Efficiency
  • Customizability
  • Customization
  • Features
  • Customization Options