Oracle EBS CRM vs. Bigin by Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | Oracle EBS CRM | Bigin by Zoho CRM |
|---|---|---|
| Overall rating | 3.9 | 4.6 |
| Review count | 252 | 877 |
| Ease of use | 8.3 | 9.2 |
| Ease of setup | 8.1 | 8.9 |
| Quality of support | 8.3 | 8.7 |
| Meets requirements | 8.7 | 8.8 |
| NPS | 21.338912 | 74.112257 |
| Small Business | 23.5% | 90.9% |
| Mid-Market | 31.1% | 8.1% |
| Enterprise | 45.4% | 1.0% |
| Total page views | 400 | 3,314 |
| Total LLM citations | 567 | 21,375 |
Oracle EBS CRM
Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth.
- Integration
- Seamless Integration
- Efficiency
- Customer Management
- Customer Support
- Lead Management
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable