Opus vs. Mend
A side-by-side comparison based on G2 review data.
| Metric | Opus | Mend |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 43 | 135 |
| Ease of use | 9.5 | 9.5 |
| Ease of setup | 9.3 | 9.2 |
| Quality of support | 9.9 | 9.6 |
| Meets requirements | 9.5 | 9.7 |
| NPS | 87.804878 | 83.809524 |
| Small Business | 53.5% | 52.6% |
| Mid-Market | 46.5% | 31.1% |
| Enterprise | 0.0% | 16.3% |
| Total page views | 214 | 11,843 |
| Total LLM citations | 745 | 2,532 |
Opus
Opus is a comprehensive solution built for Behavioral Health, Mental Health, Substance Use, Eating Disorder, Psychiatry, and Psychology practices. By integrating EHR, CRM, and RCM software, Opus enhances efficiency, improves patient care, and drives financial success—all in one seamless platform. Opus EHR – A versatile, fully customizable electronic health records system designed to fit the unique needs of behavioral health providers. Opus CRM – Built specifically for behavioral health, our CRM automates patient acquisition and management, improving engagement and retention.
- Customer Support
- Ease of Use
- Customization
- Features
- User Interface
- Communication
Mend
Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.
- Communication
- Telehealth Services
- Product Satisfaction
- Appointment Scheduling
- Communication Efficiency
- Patient Communication