Mend
135
Reviews
4.7
Star rating
#18
Rank in Patient Intake
Pros and cons
Pros
- Communication
- Telehealth Services
- Product Satisfaction
- Appointment Scheduling
- Communication Efficiency
- Patient Communication
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
+75.0%
84
Small Business
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.6% |
| Mid-Market | 31.1% |
| Enterprise | 16.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 5.0 |
| 2025 Q1 | 4 | — |
| 2025 Q2 | 3 | — |
| 2025 Q3 | 4 | — |
| 2025 Q4 | 2 | — |
| 2026 Q1 | 4 | — |
| 2026 Q2 | 4 | 5.0 |
| 2026 Q3 | 7 | — |
Satisfaction ratings
Ease of Use9.5
Ease of Setup9.2
Quality of Support9.6
Meets Requirements9.7
What reviewers say
Convenient Weekend Appointments Without Transportation Hassles
5.0
“Was able to have my appointment on the weekend and not have to worry about transportation”
Elevates Virtual Healthcare Appointments a great secure platform
5.0
“I really like that I can securely attend private appointments from my home with Mend, eliminating the distance barrier and transportation problems. The web page structure is user-friendly yet technologically advanced enough to be ample. The initial setup was 'easy peasy,' and I f”
Great service!
5.0
“I really like my therapist & the platform is always on point. I have not a problem.”