G2 Vendor Directory

Opsgenie vs. Freshstatus

A side-by-side comparison based on G2 review data.

MetricOpsgenie

by Atlassian

Freshstatus

by Freshworks

Overall rating4.24.5
Review count53370
Ease of use8.69.2
Ease of setup8.59.3
Quality of support8.79.0
Meets requirements9.08.8
NPS49.05660467.409471
Small Business28.3%68.4%
Mid-Market54.7%25.7%
Enterprise17.0%5.9%
Total page views376116
Total LLM citations1,8110

Opsgenie

Opsgenie is a modern incident management solution for operating always-on services. Trusted thousands of customers worldwide, Opsgenie provides solutions for alerting and on-call management. We enable companies to effectively respond to their IT/DevOps issues. Opsgenie empowers teams to develop incident response plans, collaborate and coordinate the response actions and analyze response effectiveness. Learn why Opsgenie is the fastest growing alert routing and incident management solution on the market, www.opsgenie.com

Pros

  • Alert Management
  • Features
  • Automation
  • Alerting System
  • Ease of Use
  • Integrations

Freshstatus

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4.

Pros