G2 Vendor Directory

OpenText Fax (RightFax) vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricOpenText Fax (RightFax)

by OpenText

GoTo Connect

by GoTo

Overall rating4.14.4
Review count221,422
Ease of use8.39.1
Ease of setup8.18.9
Quality of support8.29.0
Meets requirements8.69.2
NPS4065.425913
Small Business13.6%70.8%
Mid-Market31.8%24.6%
Enterprise54.5%4.6%
Total page views1662,301
Total LLM citations43212,252

OpenText Fax (RightFax)

OpenText™ RightFax is a centralized fax server solution that provides the best foundational platform for secure faxing capabilities across an entire organization. As the most powerful fax server in the industry, organizations leverage RightFax to build a robust communication ecosystem that is integrated and automated to reduce risk, enable compliance, and accelerated time to revenue. RightFax integrates fax with email, desktop, and document management applications, and enables high-volume, automated fax delivery from CRM, ERP, ECM, vertical and other host applications.

Pros

    GoTo Connect

    GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • Easy Setup
    • Features
    • User Interface