G2 Vendor Directory

OpenText Fax (RightFax) vs. Fax.Plus

A side-by-side comparison based on G2 review data.

MetricOpenText Fax (RightFax)

by OpenText

Fax.Plus

by Alohi

Overall rating4.14.6
Review count2260
Ease of use8.39.7
Ease of setup8.19.4
Quality of support8.29.4
Meets requirements8.69.5
NPS4075
Small Business13.6%76.7%
Mid-Market31.8%23.3%
Enterprise54.5%0.0%
Total page views166241
Total LLM citations4322,671

OpenText Fax (RightFax)

OpenText™ RightFax is a centralized fax server solution that provides the best foundational platform for secure faxing capabilities across an entire organization. As the most powerful fax server in the industry, organizations leverage RightFax to build a robust communication ecosystem that is integrated and automated to reduce risk, enable compliance, and accelerated time to revenue. RightFax integrates fax with email, desktop, and document management applications, and enables high-volume, automated fax delivery from CRM, ERP, ECM, vertical and other host applications.

Pros

    Fax.Plus

    Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Connect Fax.Plus to compatible AI assistants through MCP to manage supported fax tasks. A paid Fax.Plus plan is required; MCP is unavailable when Advanced Security Controls are enabled. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members.

    Pros

    • Faxing Services
    • Ease of Use
    • Helpful
    • Customer Support
    • Affordable
    • Reliability