G2 Vendor Directory

Open Exchange vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

MetricOpen Exchange

by OpenExchange

Zoom Workplace

by Zoom

Overall rating4.44.5
Review count3056,430
Ease of use9.29.2
Ease of setup8.69.2
Quality of support9.48.9
Meets requirements9.49.3
NPS6071.13377
Small Business54.5%50.8%
Mid-Market27.3%31.4%
Enterprise18.2%17.8%
Total page views58726,539
Total LLM citations395180,152

Open Exchange

OpenExchange is a Technology Enabled Service provider chosen by the most demanding industries in the world as their virtual communications partner. We make virtual and hybrid meetings & events work, regardless of technology, complexity, location, or time of day. Our global team of skilled professionals, combined with advanced technology and fastidious planning results in unmatched satisfaction.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Intuitive
  • Setup Ease
  • Flexibility

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Video Quality
  • Features
  • Screen Sharing