G2 Vendor Directory

Open Exchange vs. RingEX

A side-by-side comparison based on G2 review data.

MetricOpen Exchange

by OpenExchange

RingEX

by RingCentral

Overall rating4.44.2
Review count301,516
Ease of use9.28.8
Ease of setup8.68.5
Quality of support9.48.3
Meets requirements9.49.0
NPS6048.351648
Small Business54.5%57.9%
Mid-Market27.3%35.1%
Enterprise18.2%7.0%
Total page views5876,988
Total LLM citations39516,099

Open Exchange

OpenExchange is a Technology Enabled Service provider chosen by the most demanding industries in the world as their virtual communications partner. We make virtual and hybrid meetings & events work, regardless of technology, complexity, location, or time of day. Our global team of skilled professionals, combined with advanced technology and fastidious planning results in unmatched satisfaction.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Intuitive
  • Setup Ease
  • Flexibility

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features