G2 Vendor Directory

Open Exchange vs. Microsoft 365

A side-by-side comparison based on G2 review data.

MetricOpen Exchange

by OpenExchange

Microsoft 365

by Microsoft

Overall rating4.44.6
Review count305,875
Ease of use9.29.1
Ease of setup8.69.0
Quality of support9.48.7
Meets requirements9.49.4
NPS6074.635464
Small Business54.5%34.6%
Mid-Market27.3%35.1%
Enterprise18.2%30.3%
Total page views5875,274
Total LLM citations39542,284

Open Exchange

OpenExchange is a Technology Enabled Service provider chosen by the most demanding industries in the world as their virtual communications partner. We make virtual and hybrid meetings & events work, regardless of technology, complexity, location, or time of day. Our global team of skilled professionals, combined with advanced technology and fastidious planning results in unmatched satisfaction.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Intuitive
  • Setup Ease
  • Flexibility

Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.

Pros

  • Ease of Use
  • Team Collaboration
  • Features
  • Integrations
  • Seamless Integration
  • Collaboration